Return Policy

If you ordered the wrong item or just need to return it for some reason.

No Problem… For up to 30 days we can refund or exchange any new un-used item(s) returned to us for the full price that you paid excluding shipping.

Exchange Policy

We understand that in this hobby a new vivarium build takes a little time, you may receive something as a gift.

No Problem… For an entire year from your order you can always exchange any new un-used items for full store credit of the price that you originally paid for the item(s).

Broken or damaged items

We take this very serious… email our customer service info@froskr.com right away so our team can arrange a replacement.