If you ordered the wrong item or just need to return it for some reason.
No Problem… For up to 30 days we can refund or exchange any new un-used item(s) returned to us for the full price that you paid excluding shipping.
Exchange Policy
We understand that in this hobby a new vivarium build takes a little time, you may receive something as a gift.
No Problem… For an entire year from your order you can always exchange any new un-used items for full store credit of the price that you originally paid for the item(s).
Broken or damaged items
We take this very serious… email our customer service info@froskr.com right away so our team can arrange a replacement.
roskr | Names & trademarks are property of their respective owners.